Employees are the cornerstone of the survival and development of enterprises, Jiulong decades of development can not be separated from the efforts of every employee! They work in different positions around us, using their wisdom, expertise and skills, innovative thinking and enterprising spirit to inject strong impetus into the development of the company and make meaningful changes for the company.
We will listen to their hearts, share their work harvest and the most authentic feeling, from the details, feel the excellent staff style.
coco, can you tell us a little bit about yourself so we can know more about you?
I came to the company in February 2017, it has been nearly 6 years, and now I am the gold salesman of the e-commerce department. Like everyone, usually also like to travel, like to walk around, eat delicious, look at the scenery. I also schedule time for yoga on weekends.
I hope I can realize my wealth freedom as soon as possible and travel around the world.
Please talk about the changes and improvements you have made since joining Jiulong.
Come to the company has been 6 years, from the beginning of foreign trade white, junior salesman to intermediate and then to senior, and even promoted to gold salesman last year, this is still precipitated a lot of time and experience, from the beginning everything to ask the manager, to the back independent billing, pick up the whole cabinet of customers, feel slowly become a good hand.
He is also from a small order transaction to a large order transaction accumulated, including the transformation from the traditional salesman to the e-commerce business, the transformation of the business order model, but also to adapt to a period of time, I feel that now is a senior salesman who can convert two business models.
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As Ali gold salesman, what experience can you share with the new?
As a member of the e-commerce department, there will be a lot of new customers every day, the price transparency of the e-commerce platform, customers shop around more, how to seize the customer to let him place an order has become a crucial part.
Generally, an e-commerce customer basically needs to be fast and ruthless, unless it is a customer who has placed an order. For the first contact with customers, we must be familiar with our own products, including Ratchet type load binder, Auto tie down straps and so on. The reply must be timely. The basic reply is controlled within 2 hours, the relative price should be reasonable, provide the corresponding product pictures, fast delivery, basically these are satisfied, the customer will feel that you are a reliable seller, if the customer really has a real single, the price has an advantage in the basic finalization of the order speed is also very fast.
Are there any challenges at work? How did you overcome it?
E-commerce contact with new products will be more, for new products to speed up the understanding of the speed, often encounter inquiries sent in the product do not understand the situation. General new products, if there are many enquiries, try to make a detailed quotation table for new products, the first time you can send customers to see, so that customers can also understand the product information as soon as possible.
It is suggested that conditions are to go to the factory field visit, to understand the product line, the familiarity of natural products will increase.
What are your prospects for yourself and your company in the future?
The first is to hope that the company can do better and better, and realize the company’s “three or four” ten-year strategic plan as soon as possible. Secondly, I also hope that I can lead Ali’s e-commerce team to break through the threshold of 2 million US dollars this year, which can steadily grow every year, and hope that Ali’s e-commerce department can also become the main force of the company as soon as possible.
Post time: Jun-16-2023